|
|
<p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", " ingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;line-height: 21px;font-family: 宋体;font-size: 15px;box-sizing: border-box !important;overflow-wrap: break-word !important;">多年前的一次CMEF的展会上，某家公司的展台前，来了一家客户，拿着一个横幅，上面写着“XX公司无良，以次充好，设备常年故障，造成患者误诊”，客户当众把横幅展开，引来无数同行、媒体竞相拍照。据了解其实事情本来很小，但是客户的抱怨没有得到公司的重视，导致客户的火气越来越大，最后竟然闹到了展会上。这个事在圈子里面流传了很久，每当这家公司销售跟客户推销机器的时候，客户就会说，噢，就是那家在展会上被拉横幅的公司啊。这个事情的恶劣影响在好久之后才逐渐的消除。</span></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "ingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br /></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "ingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;line-height: 21px;font-family: 宋体;font-size: 15px;box-sizing: border-box !important;overflow-wrap: break-word !important;">所以我们说，对待客户投诉，怎么重视也不为过。客户投诉处理不当，影响巨大，而处理得当，反而会对公司的业务有所帮助。</span></p><p><br /></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "ingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;line-height: 21px;font-family: 宋体;font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;">如果你是一名售后工程师，看完上面的故事，你有什么想法？客户投诉除了可能会给公司带来巨大的损失，对你影响大不大？</span></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "ingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br /></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "ingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;line-height: 21px;font-family: 宋体;font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;">如果你以为大不了老子不干了，换一家公司又是一条好汉，那你就大错特错了！</span></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "ingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br /></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "ingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;line-height: 21px;font-family: 宋体;color: black;font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;">知道如何应对投诉，对于售后服务工程师个人也很重要，为什么？因为这是售后服务工程师的<strong style="max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;">核心技能</strong>。</span></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "ingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br /></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "ingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;line-height: 21px;font-family: 宋体;color: black;font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;">比方说，在很多公司，如果你得罪了老板，但是客户对你很好，这种情况你反而不用很担心。因为，一方面，气度大的老板会因为你能搞定客户而对你有所容忍；另一方面，就算老板容不下你，只要客户认可你，换一家公司还可以继续做嘛，对不对？</span></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br /></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;line-height: 21px;font-family: 宋体;color: black;font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;">但是，如果你得罪了客户，即使你跟老板关系再好，恐怕也不一定能在公司待得住，另外，如果你的名声，因为这个事在客户圈子中变得很差，就算你换了另外一家公司，可能还是做不长。你要知道，这个圈子，其实是很小的。</span></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br /></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;line-height: 21px;font-family: 宋体;font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;">所以，“应对投诉”的是一个售后工程师的核心技能，你必须掌握。</span></p><p><br /></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;line-height: 21px;font-family: 宋体;font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;">根据我们数据的统计，<strong style="max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;">客户对服务最看重的就是响应时间，客户不满意TOP1的因素也是响应时间</strong>。</span></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br /></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 14px;line-height: 21px;font-family: 宋体;box-sizing: border-box !important;overflow-wrap: break-word !important;">响应时间包含的两种响应，分别是电话响应和到场响应。</span></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br /></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;line-height: 21px;font-family: 宋体;font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;">所以，当客户报修的时候，其实不光期待我们早点到场，还希望我们早点跟他联系，也就是电话响应要快。</span></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br /></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;line-height: 21px;font-family: 宋体;font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;">应对客户投诉的第一和第二大原则就是<strong style="max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;">“早”和“快”</strong>。</span></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br /></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;line-height: 21px;font-family: 宋体;font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;">所以电话响应和到场响应这两种响应中，电话响应更有利于我们把工作做到前面，防止客户投诉我们“到场慢”。因为真正当我们到场的时候，可能已经出现了“到场慢”的情况了，客户可能已经不满意了，这时已经很难弥补了，或者说弥补的代价比较大。所以，<strong style="max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;">你防止客户投诉“到场慢”最好的办法还是先把电话响应做好</strong>。</span></p><p><br /></p><p><br /></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;line-height: 21px;font-family: 宋体;font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;">当然，电话响应只是接到了投诉之后要做的第一步，也是最重要的一步。那么应对客户各种各样场景的投诉，你该如何做？用什么样的方法才能尽量避免这类的客户投诉？</span></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br /></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;line-height: 21px;font-family: 宋体;font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;">我和容易微课联合开发了《医疗器械售后服务攻略》，其中包含了《售后工程师的职业成长课》和《售后工程师“应对客户投诉”的实操指南》，希望对你有帮助。</span></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;line-height: 21px;font-family: 宋体;font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;"></span></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;line-height: 21px;font-family: 宋体;font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;"> </span><span style="max-width: 100%;font-family: 宋体;font-size: 14px;letter-spacing: 0.544px;box-sizing: border-box !important;overflow-wrap: break-word !important;"> </span></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;text-align: center;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-family: 宋体;font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;">课程表</span></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);line-height: 1.75em;text-align: center;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br /></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);text-align: center;box-sizing: border-box !important;overflow-wrap: break-word !important;"><img data-backh="494" data-backw="556" data-before-oversubscription-url="http://mmbiz.qpic.cn/mmbiz_jpg/RlTuIu0tfgmWxj5EaZDS6ltOXibJrVuUJ7b2DrxlICo9h40ZK5B1vM1WemTDnE3xMr36Nq2aT2eH8yicIib3m3ibpQ/0?wx_fmt=jpeg" data-copyright="0" data-ratio="0.8877419354838709" data-s="300,640" data-type="jpeg" data-w="775" src="http://mmbiz.qpic.cn/mmbiz_jpg/RlTuIu0tfgmWxj5EaZDS6ltOXibJrVuUJ7b2DrxlICo9h40ZK5B1vM1WemTDnE3xMr36Nq2aT2eH8yicIib3m3ibpQ/640?wx_fmt=jpeg" style="width: 645px;box-sizing: border-box !important;overflow-wrap: break-word !important;visibility: visible !important;" /></p><p style="max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;white-space: normal;background-color: rgb(255, 255, 255);text-align: center;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br style="max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;" /></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);text-align: center;box-sizing: border-box !important;overflow-wrap: break-word !important;"><img data-copyright="0" data-ratio="0.8877419354838709" data-s="300,640" data-type="jpeg" data-w="775" src="http://mmbiz.qpic.cn/mmbiz_jpg/RlTuIu0tfgmWxj5EaZDS6ltOXibJrVuUJwr9RNNO13gjsMbpkMFFUg0dGuDOLtjAC9ic5nU4IEHviaxYumL3KpJSQ/640?wx_fmt=jpeg" style="box-sizing: border-box !important;overflow-wrap: break-word !important;width: 677px !important;visibility: visible !important;" /></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);text-align: left;line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-family: 宋体;font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;">现在，为了让更多人了解到重视售后服务的重要性和价值，</span></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);text-align: left;line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br /></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);text-align: left;line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 14px;font-family: 宋体;box-sizing: border-box !important;overflow-wrap: break-word !important;">原价198</span><span style="font-family: 宋体;max-width: 100%;font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;">的《医疗器械售后服务攻略》，</span><span style="font-family: 宋体;max-width: 100%;font-size: 14px;color: rgb(255, 0, 0);box-sizing: border-box !important;overflow-wrap: break-word !important;">现价188元</span><span style="font-family: 宋体;max-width: 100%;font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;">，</span><strong style="color: rgb(255, 0, 0);font-family: 宋体;font-size: 14px;letter-spacing: 0.544px;text-indent: 0em;">扫描下方图片二维码即可试听</strong></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);text-align: left;line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-family: 宋体;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br /></span></span></p><p style="text-align: center;"><img class="rich_pages" data-ratio="1.7786666666666666" data-s="300,640" src="http://mmbiz.qpic.cn/mmbiz_png/A1DicCH9Vl6Mt4JgZjZr7Dl9RcNRQkO5yM1ialgTMhje3BAziaRibSHjejXVPgvIFUFanWoSicSTXMkBRf5DWk8icwqg/640?wx_fmt=png" data-type="png" data-w="750" style="" /></p><p style="margin-right: 16px;margin-left: 16px;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);text-align: center;line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;color: rgb(255, 76, 65);box-sizing: border-box !important;overflow-wrap: break-word !important;"><em style="max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-family: 宋体;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;">立即扫码加入学习</span></span></em></span><br /></p><p><br /></p>
|
|
发表于 2020-10-21 12:17:40